Help & Support FAQ's

                 
                                                     

How are bed charges calculated?

Bed charges calculated from 11.00 a.m. to 11.00 a.m. irrespective of the time of admission is delayed beyond 11.00 a.m., you will be charged a day’s bed charges.

Can the room be retained, if the patient is shifted to ICU?

If patient is required to be transferred to the ICU / ICCU or PICU, SICU, NICU, the room occupying prior to the transfer is to be vacated or else he will be charged for the room as well.

How should one reserve an OT or a bed?

The treating Doctor has to reserve the OT for the patient. Beds are given to the more first come first serve basis. Kindly appreciate that we do not have the bed booking system.

What is “Day-Care”?

As the technology is advancing, the stay in the hospital is reducing. There are many procedures which can be done without a patient being admitted. Day-Care caters to patients undergoing that do not require an overnight stay in the hospital. All minor, intermediate, major procedures like-Catheterisation, Cataract with IOL, Lithotripsy etc. can be performed in Day-Care.

Where is the Day-Care Located?

The Day-Care is located on ground floor of the hospital, which is open 24 hours.

What is the actual mode of admission?

After telephonic confirmation of the bed availability, you may bring the patient along with deposit or if you have any credit facility, kindly bring your letter of Authority from your company for the formalities at the Admission counter. Same for any enquiry you shall be guided to the floor / room allotted.

After admission can the patient be transferred to Higher class?

Yes, this is done subject to availability of a Bed. All charges shall be billed for higher class.

What is the mode of payment acceptable?

Payments are accepted by Cash.

Is my mediclaim policy accepted at your hospital?

Yes, kindly contact our TPA Cell for further information.

Do you provide Ambulance services?

Yes.

What are the visiting hours?

The visiting hours are from 4 pm to 6 pm on all the days.

How many passes do you issue?

To control the infection, crowd & noise level, you will appreciate that we issue only one pass to all the class. One visitors pass for common Economy & Twin sharing, Two visitor pass for Deluxe and special class which you have to surrender at the Billing Counter at the time of discharge.

Can I bring the food from my house?

Bringing any food items from outside is prohibited. You can get supplementary meals in cafeteria.

How do I get my Discharge Slip?

After final settlement you will be given a discharge slip.

What are the formalities for Foreign National?

Mode of payment is Indian Currency. Provisions are made through Our Billing Department.

How do I make an appointment for consultation?

You may make an appointment on telephone number 25915577 / 61595577

Where do I collect pending reports of investigations done during admission?

Pending reports are to be collected from the Medical Record Department. Open from Monday to Saturday from 9 am to 5 pm.

Do you have Emergency Charges?

Yes, These are 1.0 times the regular charges for Surgeries done on Sundays and Hospital holidays.

Can we buy medicines or consumables from outside?

Sorry, our pharmacy provides all the medicines for inpatient. Further due to infection control standards the hospital does not allow the outside consumables within the hospital.

Do you have Telephone facilities for the patient in the Hospital?

Yes, the patient can make a call from the hospital and the charges would be added in the final bill

News and Events

09 Sep 2010 | 0 comments
Health check-up plans according to the need of the patients.

09 Sep 2010 | 0 comments
Cashless facility for payment (Through TPA)
Bajaj Allianz Gen Insu. Co., T T K Health Care, MD India Health Care, Dedicated Health Care, Raksha TPA, ICICI Lombard, ICICI Prudential, Medi Assist, Cholamandalam, Family Health Plan, E-Mediteck Solutions, Heritage Health Services, Star Health, Good Health Plan, Indian Institute of Tech, Max Bupa, Health India, Apollo Health.

What Our Client says...

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Let me express my thanks and appreciation for the timely efforts and hard work put forth by hospital staff  in connection with patient care. Thank you for your continued help.

 

 

 

What Our Client says...

"Let me express my thanks and appreciation for the timely efforts and hard work put forth by hospital staff  in connection with patient care. Thank you for your continued help"

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Get in Touch!

Hira Mongi Navneet Hospital, Valji ladha road, Mulund(w), Mumbai-400080                      

Tel: 25915577, 25600550, 25902836 / 39 / 44 / 46
E-mail:- shreepragatifoundation@yahoo.com